Vendor and integration complexity distract Banks from what matters most: Stopping Fraud.
Getting fraud prevention right isn't easy and consistently drains resources. Having capabilities like New Account Fraud, Online Fraud Detection, Transaction Monitoring, and Strong Customer Authentication in place does not necessarily keep Banks away from major challenges. False positives, scams, cross-channel fraud, and many other issues remain.
Existing solutions are siloed because:
They were not ...
... designed to share insights across accounts, sessions, and transactions.
... not architected to unify rules or scoring, tuning has to be repeated across platforms.
They do not...
...detect cross-channel fraud.
...provide one single unified console for investigation.
They cannot...
...anticipate scams or mule activity: isolated tools lack the cross-context intelligence to see fraud before it happens.
...adapt quickly to new threats as every change requires multiple vendors, projects, and integrations.